Huazhou Pengteng Electronic Technology Co., Ltd. Payment Policy

Welcome to purchase electronic products from htnllg.com! To ensure that you enjoy a safe and convenient payment experience, we have formulated this payment policy. Please read carefully before placing an order. Your purchase behavior will be deemed as your acceptance of this policy.

I. Payment Methods

We support a variety of mainstream payment methods to meet your personalized needs:

Credit card / debit card payment: Support international credit cards and debit cards such as Visa, MasterCard, American Express, etc., to complete transactions safely and quickly.

E-wallet payment: Support e-wallets such as PayPal, Apple Pay, Google Pay, etc., one-click authorization payment, no need to repeatedly enter bank card information.

II. Payment process

Order confirmation: After adding the electronic products you like to the shopping cart, enter the order page, check the product information, quantity, delivery address (please fill in the accurate delivery address, our company's address is the third floor of Dong Hanhui's house, No. 68, Chitangdong Dangkeng, Jianjiang District, Huazhou City (information reporting system), not the delivery address) and delivery method (free shipping for the entire store).​

Choose payment: On the payment page, select your preferred payment method and complete the payment according to the instructions of the payment platform. ​

Payment completed: After the payment is successful, you will receive an order confirmation email and SMS notification, and you can also view the order details in your personal account on the website. If the payment fails, you can re-initiate the payment or contact the 24-hour customer service (service@htnllg.com; +86 13723187642) for assistance. ​

III. Refund and return ​

Refund conditions: For orders that meet the 30-day free return and exchange policy, if the product has quality problems, does not match the description, or you return the product for personal reasons, you can get a refund after acceptance. ​

Refund method: The refund will be returned to the original payment account, such as credit card payment to the original card, PayPal payment to the PayPal account. The refund arrival time varies depending on the payment platform, generally completed within 1-7 working days. If it is not received after the deadline, please contact customer service for inquiry.​

Partial refund: If the order contains multiple items, when applying for partial return, the corresponding amount of the items will be refunded, which will not affect the normal delivery of other items. ​

IV. Payment security ​

SSL encryption technology is used to ensure the security of payment information transmission and prevent data leakage and theft. ​

Cooperate with well-known payment service providers, strictly abide by international payment security standards, and monitor transaction risks in real time. ​

Please keep your payment account information properly and avoid paying on the public network. If you encounter an account abnormality, contact customer service immediately to freeze your account. ​

V. Other instructions ​

Payment failure may be due to bank limits, network problems or account abnormalities. You can adjust the payment method or contact the bank or customer service to resolve it. ​

The website product prices are displayed in Australian dollars (AUD). The actual payment amount varies due to exchange rate fluctuations. The exchange rate of the bank or payment platform at the time of payment shall prevail. ​

We have the right to adjust the payment policy according to the business. After the update, it will be announced on the website. Continuing to use the service will be deemed to accept the new policy.​

If you have any payment questions, please feel free to contact us through the following methods:​

Email: service@htnllg.com​

Tel: +86 13723187642​

Online customer service: 24-hour online answering​

Thank you for your trust in htnllg.com, and wish you a happy shopping!